Pensions Administrator

Due to company expansion, our client is seeking Pensions Administrators to join their growing team.

Must Haves

·         At least 6 months to 1 years’ pensions experience

·         Strong Administrative skills

·         Ability to identify and process data

·         Customer focused

·         Drive to continually improve your knowledge and skillset

·         Computer Literate

·         Positive & can-do attitude

 Desirables

·         Complaint handling

·         Confidence on the telephone

·         Resilience

 Role overview

Our client is seeking a Pensions Administrator to join their SIPP or SSAS teams. This is a great opportunity for someone with around a year or more pension experience looking to progress further in their career. You will be working within a friendly environment and provided with full support and encouragement to achieve your career goals.

You will grow to know who key personnel are (both external and internal) and understand the organisation & aims and objectives. You will be positive, professional and experienced. You must be able to work on your own initiative to produce quality work in a timely manner. Additionally, you will help to build an improved service in the department by contributing your expertise to the team.

As a Pensions Administrator, you will be dealing with the administration of the pension schemes. You will be responsible for managing and processing all aspects of the pension and deal directly with clients and advisers.

Key responsibilities

·         Receiving instructions and ensuring that any task activity is accurately completed

·         Building and maintaining good relationships with clients and advisers

·         Informing clients and financial intermediaries of specific matters or issues affecting their schemes, especially actual or potential problems

·         Ensuring that client deadlines, all internally agreed key performance indicators, service standards and regulatory reporting requirements are met.

·         Proactively identifies risk within the department and escalates concerns to Team Leader

·         Liaising with pension scheme members, advisers and accountants

·         Arrange pension transfers

·         Deal with aspects of property purchases/sales

·         Respond to calls and emails from clients in a timely manner

·         Treat clients fairly and maintain the highest level of compliance

·         Renewals

·         Process all scheme changes

·         Update records accurately to ensure all chargeable time is logged

·         Ensure all administration is completed to a very high standard

 Job Title: Pensions Administrator

Salary: £21,000 - £24,000 (pay reviews in September) + pension, commission, healthcare

Location: Bristol – Harbourside Area – 15 minute walk from Temple Meads station

Hours of Work: 9.00am to 5.00pm, Monday to Friday

Job Type: Permanent

Job Reference: PH9739