Export Coordinator
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Job Type | Permanent |
Area | Saffron Walden, United KingdomRomford, United KingdomRainham, United KingdomLoughton, United KingdomColchester, United Kingdom |
Sector | Logistics |
Start Date | |
Job Ref | KT9868 |
- Description
- Salary: £Negotiable DOE + benefits and ongoing training and development
The Export Coordinator is responsible for liaising between customers, suppliers and transport companies to ensure an efficient operational service is provided.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Manage the export process from start to finish
· Use the most appropriate method of communication when being the first point of contact for all customers
· Develop and maintain effective working relationships with key customers to develop more business opportunities
· Liaise with customers to obtain information to ensure correct measures are in place and all customer needs are met
· Liaise with Customers, Custom and Operations’ Departments ensuring all documents are received within the designated time frame
· Obtain all necessary information to ensure correct measures are in place and customer needs are met
· Liaise between Suppliers, Forwarders and agents to obtain up to date shipment information
· Ensure customers are fully informed of the progress of their shipments
· Provide transport companies with the relevant information to ensure customer delivery requirements are met
· Ensure correct documentation is on file and act accordingly as set out in the instructions
· Cover the import operations when required
· Any other duties as required by management for the smooth and efficient operation of the department
CONTINUOUS IMPROVEMENT
· Work with the operations team to continually improve processes and business performance
· Support changes in the role necessary to take the department and business forward
· Work to achieve personal objectives set at appraisal and/or those set monthly or quarterly
KEY PERFORMANCE INDICATORS
· Achieve agreed individual objectives
· Understand and adhere to all Woodland policies and procedures relevant to the role
Job Title: Export Coordinator
Location: Chelmsford, Essex
Salary: £Negotiable DOE + benefits and ongoing training and development
Hours of work: Monday to Friday only
Job Type: Permanent
Job Number: KT9868
Wilde Associates is working in the capacity of an Employment Agency for this role