4th Line Application Support
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| Job Type | Permanent |
| Area | Milton Keynes, United Kingdom |
| Sector | IT |
| Start Date | |
| Job Ref | LH9943 |
- Description
Salary: up to £40,000 doe + benefits
This role is with a software development company that provides solutions to the healthcare IT market, they are seeking a talented and experienced 4th Line Software Support Engineer to join the support team based in Milton Keynes.
Required:
• Practical experience with C#, with an in-depth knowledge of the .NET framework
• Experienced with using the Visual Studio development environment
• An excellent understanding of web development concepts and technologies including:
• ASP.Net MVC
• XML and JSON
• HTML / CSS / JavaScript / jQuery
• RESTful APIs
• A good understanding of relational / transactional databases, SQL Server and SQL Azure
• IIS
Personal Attributes:
• Able to work well as an individual and as part of a team
• Able to mentor junior members of the team
• Comfortable in taking part in technical discussions with both technical and non-technical people
• Keen to progress a career in software support with a focus on development and tooling
• Able to self-manage and self-motivate
• An eye for detail to identify and resolve issue with code
• Good English language skills, written and verbal
• Able to work under pressure
The successful candidate will be working for a dedicated team involved in the support, deployment and BAU function across the user base including the Azure customer platform. The ideal person will be familiar with operating in a regulated environment with a strong focus on retaining maximum uptime, data quality and integrity, and have an appreciation for security and information governance.
This role will require experience in supporting, troubleshooting, and resolving issues with software that runs on-prem and within an Azure App Service environment. The candidate will be comfortable analysing code and making changes to code to address issues, working closely with the development, QA and DevOps team. The candidate will also be involved with developing tools and processes to help support the day to day tasks of the Operations team.
This role will also include shift work over weekends and evenings. The person we are looking for will need to have 4+ years commercial 4th line support experience who can demonstrate a real passion for resolving programming issues, with a flexible and creative attitude, good communication skills and a strong work ethic.
Vacancy No: LH9943
4th Line Application Support
Permanent
Location: Milton Keynes
Salary: up to £40,000 doe + benefits
