Junior Technical Consultant
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| Job Type | Permanent |
| Area | Milton Keynes, United Kingdom |
| Sector | IT |
| Start Date | |
| Job Ref | LH9974 |
- Description
Salary: £18,000 to £20,000 + benefits
The TechOps Team are responsible for the installation and support for all Technical Platforms, Operating Systems, Database Management Systems and associated products delivered to internal and external customers.
The TechOps Junior Consultant will work alongside the Senior members of the TechOps Team, taking responsibility for all aspects of the TechOps Team’s work. With emphasis on the Technical Services function, you will be assisting in the management and support of the infrastructure upon which the company’s Application Suite operates.
The TechOps Junior Consultant will work closely with the Product Development, Deployment and Project Teams, ensuring that our comprehensive support service is maintained. The successful candidate will be provided with on-the-job training for all supported Platforms, Operating Systems, Databases and Applications and is expected to have a keen desire to learn and develop their skills in the technologies we use.
Skills & Experience:
Essentials:
· Background in Computing and an interest in Technology
· Eager for self-development
· Experience of Microsoft Operating Systems
· Excellent:
o Troubleshooting and Problem-Solving Skills
o Verbal and Written Communication Skills
o Documentation Skills
o Interpersonal Skills
o Organisational Skills
o Team Player
· Ideally experience or exposure to:
o Windows Server Platforms
o Microsoft Azure
o Windows PowerShell
o Networking Concepts & Principles
Desirables:Any skills or experience in the technologies below would be considered an advantage but are not essential:
· Service Monitoring and Alerting
· Service Desk Systems
· Customer Engagement
· SQL Server, SQL MI and NoSQL
· Experience or exposure of Terraform IAC software tooling
· Knowledge of ITIL Foundation principles and application
· Knowledge of ISO27001, ISO27018 and ISO9001 Certification
· Any vendor certifications
Duties & Responsibilities:
· Develop a knowledge and understanding of the company Application Suite and the key technologies used within our environment to support development and implementation
· Shadow TechOps’ Senior Team members to build your skills initially, enabling you to become more independent within your role
· Develop an understanding of Window Server, Database , Storage and Networking Technologies
· Provision of first-class support to customers and systems for all Managed Service Platforms
· Provision of help, advice and support to other members of the Team and Company
· Involvement in office-cover rota, between 08:00 and 18:00, with commitment to work outside of these hours when required
· Adherence to Company and Team Policies and Working Practices
Due to the entry-level nature of this position, it is expected that the requirements of this role will grow in-line with the experience and skills gained. Your expected duties may therefore include the following:
· Management and Pro-Active Monitoring of our Azure Cloud footprint
· Management and Support of network components for all Managed Service Platforms
· Implementation of Application Patching and System Upgrades
Eventual participation in the 24x7 On-Call Rota
Job Title: TechOps Junior Consultant
Location: Milton Keynes
Salary: £18,000 to £20,000 + benefits
Job Type: Permanent
Job Reference: LH9974
Wilde Associates is working in the capacity of an Employment Agency for this role
