Service Desk Application Support Analyst T-SQL
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| Job Type | Permanent |
| Area | Leeds, United Kingdom |
| Sector | IT |
| Start Date | |
| Job Ref | LH10001 |
- Description
Salary: £28,000 to £35,000 DOE + benefits
Our client is a provider of clinical systems to the NHS.
This is a customer facing Application Support role which requires good interpersonal skills, technical understanding, and the ability to work as part of a team but also demonstrates initiative when working alone. This is together with the skills outlined below:
· Strong Analytical Skills
· In depth knowledge and experience of SQL Server
· In depth knowledge and experience of writing SQL / TSQL queries for fixing data issues
· Strong 2nd / 3rd line software / application support experience
· Experience of MS Windows OS 2000 and 2003 Server
· Experience of using MS Office
· Creative problem solving
· Ability to prioritise and execute tasks
· Strong written and verbal communication skills across all disciplines
Main Responsibilities:
· Responsible for 2nd and 3rd line application support functions as part of the Service Desk
· Investigate, analyse and problem solve Service Desk Incidents relating to the company product set, generally using T-SQL
· Liaise and problem solve with company Developers and with Third Party subcontractors
· Install software updates to Customer’s live environments
· Liaise with customers over issues and problems that they encounter
Job Title: Service Desk Application Support Analyst T-SQL
Location: Leeds
Salary: £28,000 to £35,000 DOE + benefits
Job Type: Permanent
Job Reference: LH10001
Wilde Associates is working in the capacity of an Employment Agency for this role.
