QA Test Manager
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| Job Type | Permanent |
| Area | Nottingham, United KingdomMaidstone, United KingdomWarrington, United KingdomCanterbury, United KingdomStratford Upon Avon, United KingdomHomebased, United Kingdom |
| Sector | IT |
| Start Date | |
| Job Ref | LH10032 |
- Description
Salary: up to £65,000
The QA Manager will take responsibility for Built-In quality practices to ensure that each component, at every increment, meets appropriate quality standards throughout the development lifecycle. They will have a strong focus on continuous improvement and, in doing so, encourage a shift-left approach to testing and the further adoption of a DevOps culture. Further, the QA manager has personal responsibility for coaching direct reports, resolving impediments and actively evolving the test processes to which QA analysts and Subject Matter Experts (SMEs) operate.
Take ownership of all QA processes and implement continuous improvement of QA at all levels, which includes defining and executing consistent and repeatable across all phases of testing.
You will be required collaborate with key stakeholders to ensure QA test environments are fit for purpose, maintained and available to support Agile QA, Integration testing, Regression testing, Automated Testing, Performance Testing, Stress/Load testing, and Security testing. Manage and coordinate any third-party testing and interfaces to third party test systems, e.g. DevMAC, witness testing, external penetration testing, Veracode, etc.
You will also mentor and motivate QA staff to deliver high levels of effectiveness. Where necessary, you will be confident in supplying feedback to teams in other disciplines (e.g. Development) so they too can help improve the quality of each software release.
Education and Experience:
While it is accepted that the individual education and experience profile for QA Managers will vary, the following is provided as a guideline.
· BSc. or equivalent in a software engineering related discipline
· Professional qualifications appropriate to software Quality Assurance, e.g. ISEB/ISTQB
· Significant Software QA experience with excellent knowledge of current best practise in the industry
· Excellent leadership skills and extensive experience in successfully delivering software development projects to high-quality standards
· Good understanding of principles, theories, practices and techniques for managing activities involved in planning and delivering software projects
· Experience of collaborating and influencing cross-functional teams in the successful delivery of software projects
· Experience of managing and monitoring as large QA team within in a large business with many moving parts, working in an onshore/offshore model
· Experience of utilising Jira and Confluence to build and track detailed test metrics
· Experience of reviewing in situ Test processes and an evidenced track record of successfully delivering improvements on large scale programs of work
· Strong working knowledge of agile methodologies (especially SAFe)
Duties and Responsibilities:
· Provide necessary definition, development and deployment of our product quality assurance strategy, addressing all phases of product development
· Improve and manage quality assurance metrics across all teams to meets ISO9001 standards
· Provide process and technical leadership in all aspects of QA
· Track and develop test environments required for QA
· Monitor and seek to guarantee the availability of test environments
· Pick up existing QA initiatives and drive continuous improvement plans across the QA function
· Ensure consistent standards of quality of test case definitions across all teams
· Take ownership of the test automation strategy and approach to maximise the benefit of test automation
· Provide support and coaching to individual team members, as required, to drive up delivery capabilities
· Take ownership of defining the scope, planning, tracking and reporting of release testing, ensuring sufficient test coverage is achieved for each release
· Monitor the pipeline of QA work and collaborate with Product Owners and Release Train Engineers (RTE) to ensure planned QA activity does not exceed available resource capacity
· Collaborate with the RTE and Installations teams to schedule upgrades to the QA environments as required to support planned test activities
· Promote positive communication of management initiatives. Identify and discourage openly negative communication which has the potential to impact morale. Offer a listening ear to any concerns in a private setting where it will not impact on the team
· Support and coach members of the QA and SME team including the preparation and delivery of staff performance evaluations, appraisals and career development activities
· Any other activities in support of the business which can reasonably be expected to fall within the capabilities of the employee
Job Title: QA Test Manager
Location: Homebased (preferably based near to either Maidstone, Canterbury, Warrington, Nottingham or Stratford-Upon-Avon)
Salary: up to £65,000
Job Type: Permanent
Job Reference: LH10032
Wilde Associates is working in the capacity of an Employment Agency for this role.
