Post-Sales Support Coordinator
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| Job Type | Permanent |
| Area | Northampton, United Kingdom |
| Sector | Customer ServiceAdministration, Secretarial, PA |
| Start Date | |
| Job Ref | KT10100 |
- Description
Hourly Rate: £10.00 to £11.00 per hour PLUS holiday pay
Work as part of a team to input sales order entry and organise home delivery schedules within company SLAs. Consistently monitor process and department efficiencies to improve logistic optimisation and customer experience. Resolve customers’ email and phone queries and providing back up to the general office administration, working on small projects or where overflow of administration work as required.
You MUST have
· A good telephone manner
· Telephone based Customer Service experience
· Good accuracy with data input
· Good attention to detail
· Competence with MS Office software
The main focus will be inputting orders into the JDE and Salesforce systems and dealing with both email and phone enquiries. General call handling will be expected too.
Job Title: Post-Sales Support Coordinator
Location: Northampton
Hourly Rate: £10.00 to £11.00 per hour PLUS holiday pay
Hours of Work: 8.30am to 5.00pm – 1 hour lunch
Job Type: Temporary – On-going for now
Job Reference: KT10100
Wilde Associates is working in the capacity of an Employment Business for this role
