Project Manager in Digital Marketing
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| Job Type | Permanent |
| Area | Leicester, United Kingdom |
| Sector | Marketing |
| Start Date | |
| Job Ref | PH10448 |
- Description
Salary: up to £35,000
An exciting opportunity to join one of the UK’s fastest growing digital marketing agencies.
Working cohesively in a small, but growing, client success team, you'll take the lead in handling and managing client projects across multiple sectors, driving relationships and growth across the portfolio.
You will have a working knowledge across all aspects of digital marketing with a focus on SEO, PPC and Social Media as a minimum. Email marketing & Digital PR knowledge would also be preferable.
The backbone of the role is all about consistent client communications, experience and success. You will champion this and the company ethos.
Working closely with the delivery team, consultants and execs, to ensure quality of output and timely delivery of your campaigns. You will have a responsibility for the commerciality and performance of the agency.
You will be extremely client focussed with a consultative approach, whilst being confident in challenging strategies where needed, especially when setting client expectations.
As part of the client success team, you will knowledge-share to develop excellence and best practice to ensure you work cohesively and effectively as a unit.
Key responsibilities:
· Ensure consistent and high-quality customer satisfaction
· To be the main point of contact and the face of the company
· To manage and drive forward campaign delivery
· Retain customers through relationship building
· Upselling and spotting new opportunities on existing accounts
· Taking responsibility for setting and achieving client KPI's, in agreement with sales, strategy and delivery departments
· Reporting to Head of Client Success
· Confidence to analyse and understand data across each campaign / channel, providing discussion points for the client
· To continually manage client expectations in line with evolving strategies
Job Title: Project Manager
Location: Oadby, Leicester
Salary: up to £35,000
Job Type: Permanent
Job Reference: PH10448
Wilde Associates is working in the capacity of a recruitment agency for this role
