Description: Salary: £38,000 to £43,000 DOE + £600 flexible benefits and MANY other benefits (including 25 days’ holiday + Bank Holidays, Pension Plan, Life Assurance, Discounted Mobile phones et al)

Due to a restructure of the Training & Knowledge department of this major player, a exciting new vacancy for a Training and Knowledge Centre of Excellence Lead has arisen.

You will not need to have set up a Centre of Excellence previously (if you have then great) but you WILL need to have a passion for training and delivery and drive to set up a team (IT Helpdesk, IT Training Team for example) from scratch.

This particular role will deal with the set-up of the internal training team offering certification programs in ITIL, MS Office and Prince 2 – and will offer individuals the opportunity to gain these qualifications internally. You will take this role and make it your own, measure its performance, vision and where it is going.

Requirements

·         Experience OR desire to form a Centre of Excellence and able to market a new initiative to a business;

·         Certification in Prince2 or ITIL or Microsoft Office (MCAS level) preferred;

·         Experience of training Project Management, Service Delivery and Microsoft Office focussed curriculums;

·         Strong analytical, facilitation and process mapping skills;

·         Experience in conducting skills assessments and relaying the outcomes to candidates/clients;

·         A genuine interest in technology and business qualifications;

·         Ability to create meaningful reports for management and HR as required.

·         Management and administration

·         Build strong client relationships within the firm to market the COE and acquire key information for inclusion within the various curriculums;

·         Commercially and strategically aware, the successful candidate will have a real flair for marketing and selling a professional service;

·         Attention to detail is essential

·         Strong analytical, facilitation and process mapping skills

·         Work with the Quality Assurance and Instructional Design Specialist to develop material which is on-brand, tracked for revisions and changes, maintained on our portal as well as supporting blended learning approaches and engaging training methodologies for delivery;

·         Build strong working relationships across the Training and Knowledge team and within the whole of the company;

·         Knowledge of the Data Protection Act and associated responsibilities;

·         Ability to effectively communicate key process and technical aspects of role, and impact of wider function at all levels (Assistants, Senior Assistants, Managers, Senior Managers, Directors, Partners);

·         Ability to create informative reports and present the findings at management level;

·         Flexible in approach and delivery, with ability to translate business requirements through to successful implementation with demonstrable, measurable results;

·         Ability to produce technology rich training and support materials in an innovative way;

·         Experience in delivering training in a client focussed training environment.

Job Title: IT Training Consultant – Set up new Centre of Excellence

Location: London – Office based, there will be travel to other office in the UK, Ireland and Switzerland once the role is up and running

Salary: £38,000 to £43,000 DOE + £600 flexible benefits and MANY other benefits (including 25 days’ holiday + Bank Holidays, Pension Plan, Life Assurance, Discounted Mobile phones et al)

Job Type: Permanent

Job Reference: PH9210

Wilde Associates is working in the capacity of an Employment Agency in respect of this role.

Job Type	Permanent
Area	47,9
Sector	IT Human Resources
Start Date
Job Ref	PH9210

IT Training Consultant – Set up new Centre of Excellence

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