Credit Controller

Hourly Rate: £12.82 per hour

Our client have a rare opportunity for a Part Time Credit Control Administrator available in their Milton Keynes office.

Role Purpose

Perform accounting tasks related to the efficient maintenance and processing of accounts receivable transactions. Ensure timely collections of credit accounts are managed within agreed payment terms, and in accordance with the Company Credit Policy and Procedures, minimising risk and reducing aged debt: managing invoices and able to perform reconciliation when discrepancies arise; monitor accounts, processing receipts and ensure receipts are up to date; maintain customer, trading terms and rebates records and files.

Responsibilities

Collections:  Monitor, track and seek prompt payment on customer’s receivable accounts meeting established levels of currency set by management. Contact customers to request payment on past due balances.  Follow up on payment commitments.  Escalate issues to the Credit Controller for further assistance and timely resolution.

Cash Allocation:  Ensure payment received from customers is allocated in a timely, accurate manner and in accordance with the customer’s instructions.  Contact customer prior to allocation regarding any discrepancies in their instructions.

Order Release: Release orders according to established guidelines in regards to account delinquency and credit limits. Give them priority by checking frequently for waiting orders.

Dispute Resolution:  Resolve disputes in a timely and efficient manner.  Determine the course of action to be taken. Expedite the resolution of disputes by gathering the necessary back up and enlisting the assistance of the appropriate department responsible for approvals/denials. Follow up frequently with the department(s) to ensure forward progress until resolution is attained.  Elevate problematic and/or slow moving issues to the Credit Controller as necessary for assistance and timely resolution.

Address Book Set Up and Maintenance: Set up new receivable accounts in the system timely and accurately according to the requests and approvals given. Update and enter changes to the areas of the address book that pertain to and/or that have been designated as fields for updating by credit/AR department. Reach out to the appropriate department (Sales, IT, Finance, etc.) to obtain all the necessary information and clarify any uncertainty regarding input or changes to be done. 

Reporting:  Produce weekly/monthly aged debt report for management.

Credit Limit Reviews and Support:  Conduct regular credit limit reviews both as needed (over credit limit or change in payment habits) and as instructed by the Credit Controller. Gather the required information on payment and sales history, credit reports, trade references, financial statements and any other required and requested.

New Account Documentation Support:  Receive new account documents and check for completeness.  Attain credit report(s) from the credit reporting agency(s) and send out trade and bank references.  Create a file and submit the documents to the Credit Controller for further processing and/or approvals.

You will have experience in a credit control environment with responsibility for contacting customers in relation to their outstanding payments, arranging payment plans, setting up new accounts and any other duties as required in the team.

Due to the current situation with COVID-19 it would be preferred for candidates to be familiar with on-line video services such as Zoom, FaceTime / other video link sites.

Our client use the Salesforce and JD Edwards systems but experience of these is not essential as training will be provided. AAT Studiers / QBE will be considered.

Job Title: Credit Controller

Location: Milton Keynes

Hourly Rate: £12.82 per hour

Hours or work: 25 hours per week – ideally 5 hours a day (to suit) but flexibility for the right candidate

Job Type: Part Time, Temp to Perm

Job Reference: KT9900

 

Wilde Associates is working in the capacity of an Employment Business for this role