Executive Sales Consultant

Our client is seeking an experienced sales consultant for their luxury premium branded products in this new venture for the business.

You will be used to delivering a premium customer service experience, ensuring that a consultative and informed / tailored sale is achieved and the client remains happy at all times – you will be driven to sell and to win.

You will provide a shopping experience with a twist. Interacting with customers over the phone, email, social media, web chat and review forums, you will:

·         Respond to enquiries in a highly efficient and professional manner

·         Professionally craft email, web chat and social media correspondence 

·         Take a keen interest to understand our customer needs to upsell and cross-sell the right mix of kitchen solutions

·         Confidently rapport and build relationships with customers that leaves a lasting impression

·         Develop and maintain and expert knowledge of the products and packages

·         Role model luxury premium customer service skills across our business

·         Maintain accurate data in the Salesforce system

Experience Required

·         Proven track record of achieving/over-achieving sales targets

·         Previous experience in a remote sales role dealing with end consumers across telephone, web, email, social

·         Highly proficient communicator – verbal and written

·         Experience in a similar industry is desirable

·         Fast-paced learner who enjoys variety and can embrace change

·         Self-starter mind set familiar with recommending process improvement

·         Experience using JDE and Salesforce systems would be an advantage

·         Proficient in MS Office software, MS Teams, webchat functions, Salesforce, Telephony systems

 If you feel you have that certain “Je Ne Sais Quoi” and the passion and drive to really immerse yourself in the company products and culture, please apply. If you have an interest in hones, design, lifestyle, kitchens then this might be the role you have been looking for.



Job Title: Executive Sales Consultant

Location: Milton Keynes, Buckinghamshire

Salary: £28,000 + bonus (up to £8,000 per annum)

Hours of Work: 37.5 hours per week, Monday to Friday – some work from home would be available maybe 2/3 days a week for the right candidate

Job Type: Permanent

Job Reference: KT9918



Wilde Associates is working in the capacity of an Employment Agency for this role