Patient Support Administrator

Key Competencies

Good IT skills including general use of Windows based PCs, the Internet and email;

the use of Microsoft Office products, especially Excel.

• Good organisational skills


• Good verbal and written communications skills.


• Well organised and presentable to customers


• Able to talk with customers and patients on the phone and face-to-face


• Able to work with minimal supervision


• Working knowledge of company’s Quality Procedures and Policies


• Should hold a valid UK driving licence

Responsibilities

• General administration


• Arranging patient install, collection and support call visits for field technicians


• First point of contact for patients seeking technical support


• Providing telephone support to patients


• Supporting clients with help navigating the systems

Occasional holiday cover for technicians - visiting patient homes to setup equipment or

collect equipment

Due to the requirement of working with sensitive data, we will carry out a full background check on any successful applicant.