Tel: 01908 500810
Tel: 01908 500810

Customer Support Technician – Automotive / Motorsport


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https://www.atawilde.com/job-search/690-customer-support-technician-–-automotive-motorsport/customer-service/buckingham/job2018-01-08 15:40:001970-01-01 ATA Recruitment Solutions
Job Type Permanent
Area Buckingham, United Kingdom Buckingham United Kingdom
Sector Customer ServiceAutomotive
Start Date
Job Ref PH9382
Description


Salary: Up to £28,000 PLUS up to £2,000 (profit related bonus), pension, free parking, gym membership, childcare vouchers etc.



THIS IS NOT AN IT SUPPORT ROLE!

 

An excellent and rare opportunity to join this leading organisation has arisen.

 

This role involves the provision of technical support of my clients’ products by providing telephone, e-mail and Skype based responses to their global customer base and network of distributors

 

They are looking for someone who can demonstrate excellent written and verbal communication skills and is self-motivated, able to work with the minimum of supervision, and has the ability to multi-task.

 

Essential requirements for this role:

 

·         Has had some experience of vehicle data analysis, vehicle testing or race data analysis / telemetry

·         A clear, concise writing technique and a polite telephone manner

·         Customer service experience 

·         Ability to demonstrate a logical approach to troubleshooting

·         A positive attitude and good team working skills

·         Full clean UK driving licence

 

One of more of the following would also be useful:

 

·         An understanding of vehicle CAN and/or GPS data

·         Technology testing experience

·         A basic electronics knowledge

 

Key skills

 

·         Customer service, fault finding, help desk, automotive diagnosis



Job Title: Customer Support Technician – Automotive / Motorsport

Location: Buckingham, Buckinghamshire

Salary: Up to £28,000 PLUS up to £2,000 (profit related bonus), pension, free parking, gym membership, childcare vouchers etc.

Job Type: Permanent

Job Reference: PH9382

 

Wilde Associates is working in the capacity of an Employment Agency in respect of this role
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