Digital Client Executive (Media and Entertainment)
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| Job Type | Permanent |
| Area | London City, United Kingdom |
| Sector | Marketing |
| Start Date | |
| Job Ref | KT9487 |
- Description
Salary: £25000 - £35000 + excellent benefits
Assisting the Client Managers with the smooth running of accounts, for example: Client liaising and organisation; drafting of work orders; client communication, including contact reports, performance reporting, and commercial updates; listening to, and advocating client needs within the business.
Business development support- Helping with the identification and development of growth opportunities within existing client accounts, which adds value to their business and grows their account.
Maintaining standards- Ensuring that clients receive an excellent experience in all their interactions with Our client. You’ll work with internal teams to maintain consistently high standards.
Project support- Working with the Client Managers to help improve their project performance through assisting with platform usage, researching and identifying trends, suggesting improvements, and by researching third party added-value solutions.
Third party management - Liaising with third party suppliers and partners who provide support to our clients.
Other duties- Other duties, as required by the needs of the business.
About you
You’ll have the following skills and experience:
Relationship building- Able to quickly build strong and long-lasting professional relationships with both clients and colleagues
Problem solving - A problem solver, with a positive attitude which makes others have confidence in you
Communication- Able to communicate messages clearly and concisely, both in writing and orally
Teamwork - An enthusiastic team player, cooperating and sharing information whilst supporting those around you
Professionalism - Able to remain calm and profession, no matter what the situation
Commercial awareness- Understand the importance of balancing value to customers, as well as revenue protection for the company
Organisation, attention to detail- Organised, and able to anticipate and maintain high efficiency
Numerically Astute- Good with numbers and able to manage complex spreadsheets
Essential Requirements
· Previous experience of working in a web or technology agency environment, in a client-facing role
· A good understanding of office software (word, Excel need to understand complex spreadsheets)
· A thorough understanding of digital technologies; exposure to SEO, social media and analytics an advantage
· Previous experience of working in a web or technology agency environment, in a client-facing role
· A good understanding of common office software (Word, Excel and its main functionalities)
· A degree, or equivalent, in a business related subject would be an advantage.
What we offer
· Our employees enjoy a fully flexible working environment and the opportunity to continually learn and develop new skills.
· You will have access to free in-house professional coaching, a generous annual allowance for attending training and development courses, and a People and Learning team committed to helping you achieve your learning and development goals faster.
· As a member of our rapidly-growing business, you’ll get to work with exciting brands and expanding team of talented, international colleagues.
Digital Client Executive
Location: London
Salary: £25000 - £35000
Job Type: Permanent
Job Reference: KT9487
Wilde Associates is working in the capacity of an Employment Agency in respect of this role
